Aaron Sarmiento

Business IT consultant

Recent Graduate from the University of Texas at El Paso with the Bachelor of Business Administration in Information Systems with a minor in Finance! From industry analysis and business ideas to cybersecurity, I am your man!

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About me

With my web development and creative skills obtained from my associates degree with the art institute combined with the top college tier education of the University of Texas at El Paso, I do have a lot of knowledge specializing and business, information systems, or finance. I can certainly help you come up with business ideas with a focus on the industry we are discussing. I can also help you with financial analytics related to evaluating whether companies are worth investing in. I did participate in a group project recently on the recent Federal Reserve bank interest rate hike. Times might be tough for the next few years, but this is an opportunity to take advantage of our resources. I want to help as much as I can.

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Aaron Sarmiento - UTEP Graduate in Information Systems!

My Skills

Information Systems

With my BBA in information systems I did obtain many different skills and took many different courses like business information systems, systems analysis, information security, and many more courses relating. I did take many coureses that made me proficient in programing languages like python, sql as well as working with MySql workspace, spss modler, Microsoft Sql server management studie 18 and more.

BUSINESS DEVELOPMENT & Finance

Business development entails tasks and processes to develop and implement growth opportunities within and between organizations. I have obtained much knowledge regarding managerial economics and finance, financial accounting, portfolio analysis and other college business courses to be able to go over in great detail on good industries to start a business or whether a company is a good to invest in.

Web and Graphic design

Creating and managing website and the content as become an important part of the success of a business. With my AA in web design and interactive media along with my up to date knowledge of web design and business concepts, I would be able to set up web site the UX/UI design and the front end of the site as well as be able to manage for constant updates to the social media or the site for business growth.

Work Experience

Freight Customer Representative

GcService / FedEx / Mar 2018 - Aug 2022

The customer service agent for business LTL freight and must be able to answer customer inquiries, provide accurate information, and troubleshoot problems quickly and efficiently regarding heavy load movement all over the world (air,land, sea). The agent may also be responsible for researching account information, making changes to customer orders, and assisting customers in arranging for delivery services.

Manager / Trainer

Alorica Inc / AT&T / Aug 2014 - Mar 2018

The customer service agent that possesses extensive expertise in customer service and instructs staff members in sales and customer service techniques for AT&T Cellular and television service. I did later get promoted to manager to the call center rooms with 120 agents per room (2 total rooms assisted). I did get the opportunity to participate in training new students for customer service and sales to be proficient with at least 87% of our students would pass. I did receive another opportunity to travel to Guatemala to help supervise and train any people my management level or lower so they can be independently proficient. Did have to stay there for a month. I did monitor numerous productivity and performance benchmarks to make sure that predetermined levelsare met, particularly during peak activit

Freelance Graphic Designer

Edwards Homes L.L.C / ( open for other companies) / April 2023 - Present /

I have done many different graphic design work in my life from assisting friends and colleagues with many different graphics, websites, marketing ideas, as well as some experience with game design (Adobe Flash Games.) Recently I have done contract work with Edwards Homes LLC with their website in web content, new graphics for their floor plans and homes, as well as new ideas that would benefit them for help update them in today's ever changing marketing industry.

Certificates

Internatinal Institute of Business Analytics (IIBA) Cyber security Foundation

LinkedIn Learning / 2023

SQL Programming

LinkedIn Learning / 2023

Future Certificates

TestOut Security Pro

TestOut with CompTIA / TBA

TestOut Network Pro